How a PMC Cut Monthly Owner Reporting from 3 Days to 30 Minutes
Who this is for
The problem
When you manage multiple owners' properties on a single M-Pesa paybill, all income comes in as one stream. Splitting it by owner, deducting the right expenses, and computing the management fee requires significant manual effort every month. A single mistake — an expense allocated to the wrong owner, a payment assigned to the wrong building — cascades through all the statements and takes hours to correct.
The problem compounds as you grow. What works for 5 owners in Excel becomes completely unmanageable at 20. Owners start calling to query their statements. You spend time defending numbers instead of managing properties. Some PMCs hire a full-time bookkeeper just to handle this monthly cycle — but the root problem is a process issue, not a staffing one.
What you can achieve
- Monthly owner statements compiled in 30 minutes per building, not 3 days for the entire portfolio
- Building-level P&L means every expense is correctly attributed — no cross-owner allocation errors
- Owner disputes answered in under 2 minutes with transaction-level drill-down
- Scales to 50+ owner buildings without adding headcount — the process is the same at any size
- Professional statement presentation increases owner confidence and reduces churn
- Management fee tracking and disbursement recorded in the same system — no separate spreadsheet
The Kokodi workflow
- 1Step 1
Set up each building under the PMC
SetupAdd each owner's building separately under your PMC account. Buildings function as reporting units — all income and expenses are tracked per building.
- 2Step 2
Configure M-Pesa per building
SetupLink each building's rent collection to your M-Pesa paybill using unique account references per tenant. Payments auto-route to the correct building.
- 3Step 3
Record maintenance expenses against building
ActionWhen you pay a plumber or caretaker for a specific building, create the supplier bill against that building's expense account. GL maintains building-level separation.
- 4Step 4
Run per-building rent ledger
ReportThe Rent Ledger report shows every invoice, payment, and balance for a specific building. Filter by date range for the month's activity.
- 5Step 5
Run P&L statement per building
ReportGenerate a P&L for each building showing gross rent collected, expenses, and net income. This is the core of the owner statement.
- 6Step 6
Run aged receivables per building
ReportShow the owner exactly which tenants are in arrears and by how much. Demonstrates proactive management and pre-empts queries.
- 7Step 7
Export and deliver owner statement
ReportExport all reports as PDF. Send to the owner. The entire process — from month-end to delivery — takes 30 minutes per building, not hours.
Kokodi features used
Ready to set this up for your portfolio?
Talk to the Kokodi team and get a personalised walkthrough of this exact workflow for your buildings.
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